Refund policy

Order Cancellations and Modifications

• If you need to change or cancel an order, please email hi@sacredshea.com. and we can modify or cancel your order. If the order is already fulfilled and shipped, we are unable to make any changes, and the order will have to be returned and refunded.

Damages

• If your order is damaged, please contact hi@sacredshea.com and we can get a replacement out.

• When contacting us about a damaged item, please have the following available. Order number, images of the damaged product, images of the damaged shipping box (if possible).

Returns – 30-Day Satisfaction Guarantee 

If you are not satisfied with your purchase made on sacredshea.com, please contact us within 30 days of the date of purchase at hi@sacredshea.com..

When starting a return please have the following available. Order number, images of your product (if possible), and the reason for your dissatisfaction. Depending on the type of return the purchased product may or may not have to be returned. If the order has to be returned please ship to PO Box 50815, Santa Barbara, CA 93150.  

If you purchased the items on Amazon.com please contact Amazon customer service. All Amazon damages, returns, or replacements must be handled through Amazon.com.

Please note that this guarantee only applies to items sold through authorized sellers. If you have any questions regarding whether a vendor is an authorized seller of our products, please contact us at hi@sacredshea.com.